Shipping policy
Shipping Times
Orders are usually dispatched within 24 hours for Lagos and within 24-72 hours for deliveries to other states.
Shipping Rates
Shipping rates are calculated at checkout and vary depending on your delivery location.
International Shipping
We offer international shipping to select countries. International shipping costs and delivery times vary depending on the destination. Customs duties and taxes, if applicable, are the responsibility of the customer.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on our website or the carrier's website.
Shipping Delays
While we strive to meet estimated delivery times, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may cause delays. We appreciate your understanding in such situations.
Incomplete or Incorrect Addresses
It is the responsibility of the customer to provide accurate and complete shipping information. We are not responsible for orders shipped to incomplete or incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the carrier with your tracking information.
Store Pickups/ Curbside
The Lagos store is open for pickups. We encourage all urgent orders to choose this shipping option.
Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us at:
113b Hakeem Dickson Link Road, Lekki 1. Lagos. Nigeria.
09099090004
09099090005
